The UX process helps you move through uncertainty about what’s valuable to certainty you are building the right thing.
Studying the users of a product or service through observation, interviews and other research activities.
Planning, creation, delivery and governance of useful, usable content. Overlaps information architecture.
Organising user journeys, information and data within a product or system in a meaningful and usable way.
Designing the layout and interactive aspects of a product or system focusing on users’ context and mental models.
Optimising and testing the quality of a users’ experience when using a product or system. Also known as user testing.
The visual qualities of a product or system to be aesthetically pleasing, on-brand and usable for the target user group. Learn more about the UX design process Looking for a UX designer in Auckland?